Job Opportunity at BH Plant Sales – Parts / After Sales Assistant

Job Opportunity: Parts / After Sales Assistant

Johnston Tractors’ sister company BH Plant Sales (, are looking for a Parts and After Sales Assistant to join their depot based in Carlisle, Cumbria. BH is a leading distributor for plant and construction equipment with the main franchises being Takeuchi excavators, Giant loaders and Messersi dumpers.

Main Responsibilities:

  • Identifying customer’s spare parts requirements in store, over the phone an email.
  • Using online parts systems
  • Identifying customer’s requirements for buckets, implements and tracks to provide solutions
  • Up selling related products such as oils, filters and service packages
  • Assisting the sales and service team with everyday tasks
  • Sales Order Processing and Invoicing using the Ibcos Gold System
  • Raising Quotations for customers
  • Organising part returns and couriers
  • Assisting with stock control, stock management and stock takes

Key Skills and Abilities:

  • Excellent customer communication skills and telephone manner essential
  • Construction and plant machinery or automotive knowledge essential
  • Experience working the Ibcos Gold system would be an advantage (full training will be provided)
  • Must be computer literate and confident using Microsoft Office tools such as Outlook and Excel
  • Ability to work under pressure and in a fast-paced environment
  • Problem solving mindset

Package Details:

  • Working Hours are 8am to 5pm Monday to Friday. You will be required to work rotored weekends at busy times and additional hours for shows / open days throughout the year
  • Competitive salary (to be discussed at interview stage).
  • 20 days holiday, plus 8 days Bank Holiday
  • Company Pension

How to apply:

To apply please send your CV and covering letter to David McIlwraith (Managing Director, BH Plant Sales) by Friday 30th August 2019.

If you would like any further information please call David on: 07769 973671, this would be completely confidential.

BH Plant Sales Parts / After Sales Assistant