Job Opportunity at BH Plant Sales – Parts / After Sales Assistant

Job Opportunity: Parts / After Sales Assistant

Johnston Tractors’ sister company BH Plant Sales (www.bhplantsales.com), are looking for a Parts and After Sales Assistant to join their depot based in Carlisle, Cumbria. BH is a leading distributor for plant and construction equipment with the main franchises being Takeuchi excavators, Giant loaders and Messersi dumpers.

Main Responsibilities:

  • Identifying customer’s spare parts requirements in store, over the phone an email.
  • Using online parts systems
  • Identifying customer’s requirements for buckets, implements and tracks to provide solutions
  • Up selling related products such as oils, filters and service packages
  • Assisting the sales and service team with everyday tasks
  • Sales Order Processing and Invoicing using the Ibcos Gold System
  • Raising Quotations for customers
  • Organising part returns and couriers
  • Assisting with stock control, stock management and stock takes

Key Skills and Abilities:

  • Excellent customer communication skills and telephone manner essential
  • Construction and plant machinery or automotive knowledge essential
  • Experience working the Ibcos Gold system would be an advantage (full training will be provided)
  • Must be computer literate and confident using Microsoft Office tools such as Outlook and Excel
  • Ability to work under pressure and in a fast-paced environment
  • Problem solving mindset

Package Details:

  • Working Hours are 8am to 5pm Monday to Friday. You will be required to work rotored weekends at busy times and additional hours for shows / open days throughout the year
  • Competitive salary (to be discussed at interview stage).
  • 20 days holiday, plus 8 days Bank Holiday
  • Company Pension

How to apply:

To apply please send your CV and covering letter to David McIlwraith (Managing Director, BH Plant Sales) david.mcilwraith@bhplantsales.com by Friday 30th August 2019.

If you would like any further information please call David on: 07769 973671, this would be completely confidential.

BH Plant Sales Parts / After Sales Assistant